Privacy policy
CalmSole respects your privacy. This policy describes how we collect, use and protect your personal information when you visit or make a purchase from our store.
INFORMATION WE COLLECT
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Order information: name, shipping and billing address, email address, phone number, and payment confirmation (we never see or store your full card details — payments are processed securely by our payment providers, such as PayPal).
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Device information: browser, IP address, time zone and cookies, used to prevent fraud and improve the store experience.
HOW WE USE YOUR INFORMATION
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To fulfill orders, process payments, arrange shipping and send order confirmations.
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To communicate with you about your order and respond to support requests.
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To screen orders for potential risk or fraud.
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With your consent, to send marketing communications (you can unsubscribe anytime).
SHARING YOUR INFORMATION
We share your information only with service providers that help us operate the store: Shopify (our e-commerce platform), payment processors, and fulfillment/shipping partners who receive your name and address to deliver your order. We do not sell your personal information.
YOUR RIGHTS
You may request access, correction or deletion of your personal data at any time by contacting us through our contact page. California residents have additional rights under the CCPA, including the right to know what personal information is collected and to request its deletion.
COOKIES
We use cookies to keep your cart working, remember preferences and understand store performance. You can disable cookies in your browser, though parts of the store may not function properly.
CHANGES
We may update this policy from time to time. Changes will be posted on this page.
CONTACT
Questions about this policy? Reach us through our contact page.